Shipping Policy
Shipping Policy
Thank you for shopping with Adonai Clothes. We are committed to providing a smooth and reliable shipping experience for all customers.
Order Processing
Orders are typically processed within 1–5 business days after payment is received and verified. Processing times may vary during high-volume periods, holidays, product launches, or promotional events.
Customers will receive a confirmation email once their order has been placed and an additional notification once the order has shipped.
Shipping Times
Estimated shipping times may vary depending on the shipping method selected and the destination. Delivery estimates provided at checkout are not guaranteed and may be affected by carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping destination, package weight, and selected delivery method.
Domestic & International Shipping
Adonai Clothes may offer both domestic and international shipping depending on availability. International customers are responsible for any customs duties, taxes, import fees, or additional charges required by their country.
Tracking Information
Once an order has shipped, tracking information will be provided via email when available. Please allow time for tracking updates to appear within the carrier’s system.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout. Adonai Clothes is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost or Delayed Packages
Adonai Clothes is not responsible for shipping carrier delays, lost, stolen, or damaged packages after they have been transferred to the shipping carrier. If an issue arises, customers should contact the carrier directly. We will do our best to assist when possible.
Pre-Orders & Limited Releases
Items marked as pre-orders or limited releases may require additional processing and shipping time. Estimated shipping timelines for these items will be communicated on the product page when applicable.
Order Changes & Cancellations
Once an order has been placed, changes or cancellations may not be guaranteed. Please contact us as soon as possible regarding any order issues.
Contact Information
If you have any questions regarding shipping or your order, please contact:
Adonai Clothes